The 3DS is one of the ideal gaming consoles around, through a good library accumulated after nearly 10 years in circulation. Yet the device has additionally run right into its fair share of technical hiccups over the years. Yes nothing worse than pulling the end your favourite 3DS games, only to uncover the mechanism doesn’t work as expected, specifically when girlfriend aren’t sure how to settle them.

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Below, we’ve compiled a perform of recognized technical problems 3DS owners have actually been dealing with, along with some actions you deserve to take to fix or protect against them. Some of these only apply to a details version of the system — the initial 3DS’ style is substantially different than the brand-new 3DS XL, for circumstances — while others are worries that occur across the entire 3DS family.

How to contact Nintendo

Customer SupportWebsite

Nintendo previously had actually an error password lookup page on that is site, yet it has actually been systematized into a straightforward search function now. To usage it, visit the support page here and also simply kind in the error password in the search box in the peak right. This will straight you to a web page with one explanation the the error code you’re getting. You have the right to use these sources for Nintendo Switch problems as well.

Your system is freezing or won’t revolve off

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Just like mobile phones and also computers, the Nintendo 3DS can occasionally lock completely. In that state, it will not register the buttons you’re pressing, including the strength button. Luckily, over there is a reasonably simple fix for this should you have actually it occur.


Hold down the system’s power switch for ten seconds for a hard reset, which will closeup of the door the console down. You have the right to then revolve it ago on as normal.

Your system won’t wake up up from Sleep mode

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If she finding the your 3DS won’t “wake” from its Sleep mode, your issue is most likely related come the unit’s battery no being charged enough. This can occur when you open your first-generation 3DS and the display refuses to come back to life, or after pushing the “sleep” move on the next of a 2DS system.


Before you try any various other troubleshooting, push the power switch on your device to revolve it off and also on again. If the difficulties related come sleep mode are no much longer occurring, she all good to go.If it won’t turn ago on and also the irradiate on your system is blinking red, try plugging in the charger and also letting that charge till the orange charging light goes the end again. If it isn’t charging, continue to the “console isn’t charging properly” ar below.

Console no charging properly

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If your battery is dying after a short period of use, the worry could be regarded either your charger or the device itself.


If girlfriend don’t have the cradle, shot plugging the 3DS right into your wall surface outlet making use of a various AC adaptor.Should your 3DS does not charge while using the second adapter, the trouble is most likely hardware related, and also the console must be sent in because that repair.

Lines and smudges show up on your top screen

The initial 3DS was a remarkable piece of hardware when it launched in 2011 many thanks to the glasses-free 3D technology, but its external architecture was likewise quite flawed. As soon as you open the mechanism after having it closed, friend may an alert vertical lines appearing on the far-left and far-right sections of the peak screen. They’re an especially noticeable once the 3D result is turn on. This is because of the bezel bordering the bottom touch screen being slightly as well raised, bring about it come make contact with the top screen.

Note: 3DS models since the original were modified to prevent this problem.


Get a display protector as soon as possible. Despite the currently left on the top display are usually simply smudges brought about by the oil on your hands, if you to be to bump or autumn the 3DS while it was closed, this can turn right into a full-blown scrape that would require a more extensive repair.You have to invest in a 3DS kit choose this one the comes through a microfiber cleaning cloth. Store it with your device in that case, together you’ll still need to wipe the upright lines turn off of the protector as soon as you’re ready to play. Have to your mechanism take a tumble, however, the hazard of a irreversible scratch is now lot lower.

Speakers space “popping” or making various other undesirable noises

The 3DS’ weak point, throughout nearly every model, is sound quality. The console’s internal speakers space quiet, tinny, and also generally a an excellent incentive to buy a pretty pair the headphones. If you’ve been utilizing them in quiet environments, you may have also noticed a popping or crackling sound occurring.


Nintendo’s systems to this is less than ideal. Try turning the volume up above 30% and also see if the popping sound stops. If you can’t play the device at a high volume, your next step would be to usage a pair the headphones — again, it’s not suitable solution, however it’ll bypass the design flaw in the device itself.

Circle Pad isn’t functioning correctly


The circle Pad top top the left next of the 3DS isn’t the most sturdy of components. Vain Super smash Bros. players can attest to its flimsiness, and also it’s qualified of breaking off entirely, i beg your pardon would need a an ext extensive repair. However, if your Circle Pad isn’t acting choose it have to be, friend may be able to fix the problem by merely recalibrating it.


Recalibrating her Circle Pad is rather easy. Walk to Settings and then Other on your 3DS, and also scroll v the menus until you point out Circle Pad.

How to make a brand-new Circle Pad

Before girlfriend send your 3DS in to it is in repaired through Nintendo, you could want to think about repairing the system yourself. This fix may violate your mechanism warranty, despite technically it does not require any disassembly.


Flatten out a little piece of polymer clay till it is the very same size as the original Circle Pad.Press the on peak of the small nub left from the original Circle Pad and also ensure that it deserve to still relocate in every directions.Score the indentation the has formed on the clay v a knife or toothpick, then litter the clay in her oven complying with the package’s instructions.

The touch display screen isn’t responding


The touch screen on the 3DS is used generally in the system’s games, however it have the right to be quite a bit more finicky than the displays on iOS tools or even the game stations Vita. This is largely because of the system using a “resistive” display screen that uses pressure and not electrical conduction come function.


If you’re making use of your finger to usage the 3DS touch screen, try using a stylus pen instead. The smaller suggest will increase the press on the screen, i m sorry should cause your input to it is registered much more clearly.Press harder. The 3DS screen must it is in pressed quite a little harder than most modern-day touch display screens for that to register your inputs, an especially if she “sliding” the stylus instead that tapping with it.If you have actually a screen protector on your touch screen, you have the right to also try removing it and also see if this solves the issue, though us recommend gaining a replacement protector as soon as possible.

Your system’s hinge is loose

If you using one of the initial 3DS models, you might notification that the console’s hinge proceeds to move quite a bit also after the “clicks” right into place. This is in contrast to the very stiff hinge viewed on the original DS, and unfortunately, it isn’t something that have the right to actually be fixed.

Note: Models after ~ the original 3DS have largely rectified this issue.


Unfortunately, the ideal solution, as inconvenient together it sounds, is to update to a newer 3DS model, such as the 3DS XL or the new Nintendo 3DS. These attribute much tighter hinges that won’t it is in flopping about when friend play while lied on your bed or couch.Want to conserve a little money? The 2DS is also a good option. Though it doesn’t feature a 3D display, it additionally doesn’t feature a hinge in ~ all!

Games room running poorly on your “old” 3DS

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Since the advent of the more powerful new Nintendo 3DS, Nintendo has actually released several games that deserve to technically run on both systems, yet do not run well on enlarge 3DS models. We’ve compiled a list of these gamings below, and what sort of relief you deserve to expect if you run them on an enlarge model:

Hyrule warrior Legends: larger systems have actually trouble with this game, causing significant frame rate drops the really take it the funny out that playing. Us don’t introduce buying that if you don’t own a brand-new 3DS.Code Name: S.T.E.A.M.: foe turns in this strategy game used to take it an insanely long time, yet a brand-new update enables you come fast-forward them. On a new 3DS, you have the right to speed up foe turns up to be 3 times faster. You deserve to only fast-forward them to be 2 times faster on an original 3DS.

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If you’re not looking to buy a new model, there’s not lot you can do to resolve this issue. Us advise in search of a brand-new 3DS, new 3DS XL, or new 2DS XL. Sadly several of the an ext recent 3DS gamings just don’t work or space glitchy top top the initial model. It’s hard to to speak goodbye, yet it’s probably time come ditch her old model for the new.