DriversUsing the Hardware Troubleshooter ToolRestoring Your operation System

Drivers

What Is a Driver?

A driver is a regime that controls a machine such as a printer, mouse, or keyboard. All tools require a driver program.

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A driver acts prefer a translator between the an equipment and any type of other program that usage the device. Each maker has the own set of devoted commands that only its driver recognizes.

Dell ships your computer system to girlfriend with forced drivers currently installed—no additional installation or construction is needed.

NOTICE: The Drivers and Utilities media may contain motorists for operating systems that room not on her computer. Ensure the you space installing software proper for your operating system.

Many drivers, such together the key-board driver, come through your Microsoft home windows operating system. You might need come install drivers if you:

Identifying Drivers

If you endure a problem with any type of device, determine whether the driver is the resource of your difficulty and, if necessary, upgrade the driver.

Microsoft® Windows® XPClick Start
® manage Panel.Under choose a Category, click Performance and also Maintenance, and also click System.In the device Properties window, click the Hardware tab, and also click machine Manager.Microsoft home windows Vista®Click the home windows Vista start button,
*
, and also right-click Computer
.Click Properties® Device Manager.
NOTE: The User Account Control window may appear. If you space an administrator ~ above the computer, click Continue; otherwise, call your administrator to continue.

Scroll down the perform to watch if any an equipment has one exclamation allude (a yellow circle with a "!") on the machine icon.

If an exclamation point is next to the maker name, you might need to reinstall the driver or download a brand-new driver (see Reinstalling Drivers and also Utilities).

Reinstalling Drivers and Utilities

NOTICE: The Dell support website in ~ support.dell.com and also your Drivers and also Utilities media administer approved vehicle drivers for Dell™ computers. If you download drivers acquired from various other sources, your computer might not occupational correctly.
Installing vehicle drivers in the correct Order

Microsoft windows XP (with organization pack 2 and later) go not need a system driver environment order. However, the complying with order preference works best.

NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system configurations might vary.
Using Windows machine Driver Rollback

If a problem occurs ~ above your computer system after you install or update a driver, usage Windows maker Driver Rollback to replace the driver v the previously set up version.

Microsoft windows XPClick Start® My Computer® Properties® Hardware® Device Manager.Right-click the maker for which the brand-new driver was installed and click Properties.Click the Drivers tab® Roll back Driver.Microsoft windows VistaClick the windows Vista start button,
*
, and also right-click Computer
.Click Properties® Device Manager.
NOTE: The User Account Control window may appear. If you space an administrator ~ above the computer, click Continue; otherwise, contact your administrator to get in the maker Manager.
Right-click the device for i beg your pardon the brand-new driver was installed and also click Properties.Click the Drivers tab® Roll earlier Driver.

If maker Driver Rollback go not fix the problem, then use mechanism Restore (see Restoring Your operating System) to return your computer system to the operation state that existed prior to you set up the new driver.

Using the Drivers and Utilities Media

If using device Driver Rollback or system Restore (see Restoring Your operating System) does not deal with the problem, climate reinstall the driver indigenous the Drivers and Utilities media.

Save and close any type of open files, and exit any open programs. Insert the Drivers and Utilities media.

In many cases, the media starts to run automatically. If the does not, begin Windows Explorer, click your media drive magazine to screen the media contents, and also then double-click the autorcd.exe file. The very first time that you run the media, it might prompt you to install setup files. Click OK and also follow the accuse on the display to continue.

From the Language drop-down food selection in the toolbar, pick your desired language because that the driver or energy (if available).At the welcome screen, click Next and also wait because that the media to finish the hardware scan.To detect various other drivers and utilities, under search Criteria, select the appropriate categories from the System Model, Operating System, and also Topic drop-down menus.

A connect or links appear(s) because that the certain drivers and also utilities provided by your computer.

Click the link of a certain driver or energy to screen information about the driver or energy that you want to install.Click the Install
switch (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to finish the installation.

If no Install switch is present, automatically installation is no an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extract instructions, and then read the readme file.

If instructed come navigate to the driver files, click the media brochure on the driver information home window to screen the files connected with that driver.

Manually Reinstalling drivers

After extracting the driver papers to your hard drive as explained in the ahead section, reinstall the drivers:

Microsoft windows XPClick Start® mine Computer® Properties® Hardware® Device Manager.Double-click the form of an equipment for i beg your pardon you space installing the driver (for example, Audio or Video).Double-click the name of the device for i m sorry you space installing the driver.Click the Driver tab® Update Driver.Click install from a perform or certain location (Advanced)® Next.Click Browse and also browse come the ar to which friend previously copied the driver files.When the name of the ideal driver appears, click Next.Click Finish and restart your computer.Microsoft windows VistaClick the home windows Vista start button,
*
, and also right-click Computer
.Click Properties® Device Manager.
NOTE: The User Account Control window may appear. If you room an administrator top top the computer, click Continue; otherwise, contact your administrator to go into the an equipment Manager.
Double-click the kind of maker for i beg your pardon you room installing the driver (for example, Audio or Video).Double-click the name of the an equipment for which you space installing the driver.Click the Driver tab® Update Driver® browse my computer system for driver software.Click Browse and browse to the place to which friend previously replicated the driver files.When the surname of the ideal driver appears, click the surname of the driver® OK® Next.Click Finish and also restart her computer.

Using the Hardware Troubleshooter Tool

If a device is either not detected throughout the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to solve the incompatibility.

Microsoft windows XP

Click Start
® Help and also Support.Type hardware troubleshooter in the find field and also press to start the search.In the deal with a difficulty section, click Hardware Troubleshooter.In the Hardware Troubleshooter list, choose the option that finest describes the problem and click Next to monitor the continuing to be troubleshooting steps.

Microsoft windows Vista

Click the windows Vista start button,
*
, and click assist and Support
.Type hardware troubleshooter in the find field and also press to start the search.In the find results, select the option that best describes the problem and also follow the remaining troubleshooting steps.

Restoring Your operation System

You can restore her operating mechanism in the following ways:

Using Microsoft® Windows® mechanism Restore

The windows operating systems administer a device Restore choice which allows you to return your computer to an previously operating state (without influence data files) if alters to the hardware, software, or other mechanism settings have left the computer in one undesirable operation state. Any kind of changes that mechanism Restore makes to your computer system are totally reversible.

NOTICE: Make constant backups of your data files. Mechanism Restore does no monitor her data papers or recuperate them.
NOTE: The actions in this file were written for the home windows default view, therefore they might not use if you collection your Dell™ computer to the Windows classic view.
Starting system Restore
NOTICE: before you reclaim the computer system to an earlier operating state, save and also close any kind of open files and exit any kind of open programs. Carry out not alter, open, or delete any kind of files or programs till the device restoration is complete.
Microsoft home windows XPClick Start
® All Programs® Accessories® System Tools® System Restore.Click either restore my computer to an earlier time or Create a restore point.Click Next and also follow the remaining on-screen prompts.Microsoft windows VistaClick the home windows Vista start button,
*
, and also click assist and Support
.In the search box, form System Restore and press .
NOTE: The User Account Control window may appear. If you room an administrator top top the computer, click Continue; otherwise, contact your administrator to proceed the preferred action.
Click Next and also follow the staying prompts on the screen.

In the occasion that device Restore did not fix the issue, you might undo the last system restore.

Undoing the Last device Restore
NOTICE: prior to you cancel the last system restore, save and close all open up files and also exit any type of open programs. Perform not alter, open, or delete any type of files or programs until the device restoration is complete.
Microsoft home windows XPClick Start
® All Programs® Accessories® mechanism Tools® System Restore.Click Undo my last reconstruction and click Next.Microsoft windows VistaClick the windows Vista begin button,
*
, and click aid and Support
.In the search box, kind System Restore and press .Click Undo mine last restoration and click Next.Enabling mechanism Restore
NOTE: windows Vista does not disable system Restore regardless of low disk space. Therefore, the measures below apply only to windows XP.

If you reinstall windows XP with less than 200 MB of totally free hard-disk room available, mechanism Restore is automatically disabled.

To watch if mechanism Restore is enabled:

Click Start
® Control Panel® Performance and Maintenance® System.Click the mechanism Restore tab and also ensure the Turn off device Restore is unchecked.

Using the Operating system Media

Before friend Begin

If you are considering reinstalling the windows operating system to exactly a difficulty with a newly mounted driver, very first try using Windows an equipment Driver Rollback (see using Windows an equipment Driver Rollback). If machine Driver Rollback does not settle the problem, then use device Restore come return her operating system to the operating state it was in before you set up the new maker driver (see making use of Microsoft® Windows® mechanism Restore).

NOTICE: before performing the installation, ago up all data files on her primary tough drive. Because that conventional hard drive configurations, the primary hard drive is the very first drive recognize by the computer.

To reinstall Windows, you need the complying with items:

NOTE: The Dell Drivers and also Utilities media includes drivers the were installed throughout the assembly the the computer. Usage the Dell Drivers and Utilities media come load any required drivers. Depending on the region from which friend ordered your computer, or even if it is you asked for the media, the Dell Drivers and Utilities media and Operating device media might not ship with your computer.
Reinstalling Windows

The reinstallation process can take 1 come 2 hrs to complete. After you reinstall the operation system, friend must additionally reinstall the device drivers, virus defense program, and also other software.

NOTICE: The Operating mechanism media provides options for reinstalling windows XP. The alternatives can overwrite files and also possibly affect programs that are mounted on your difficult drive. Therefore, do not reinstall home windows XP uneven a Dell technical support representative instructs girlfriend to do so.
Save and close any kind of open files and also exit any kind of open programs.Insert the Operating system media.Click Exit
if the download Windows blog post appears.Restart the computer.

When the DELL logo appears, press immediately.

NOTE: If friend wait as well long and the operating system logo appears, continue to wait until you check out the Microsoft® Windows® desktop; then, shut down your computer system and shot again.
NOTE: The next steps adjust the boot sequence because that one time only. On the next start-up, the computer boots follow to the tools specified in the system setup program.
When the boot maker list appears, to mark CD/DVD/CD-RW Drive
and press .

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Press any vital to boots from CD-ROM.Follow the accuse on the display screen to finish the installation.

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