Many Turtle Beach users space reporting that their headset microphone is no working correctly — it’s no recording any sound! If you’re suffering this problem, don’t worry. Girlfriend should have the ability to fix the trouble quite easily using one of the options we’ve listed below.

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Fixes to try

You may not have actually to try them all. Simply work your method down the list until you discover the one that functions for you.

Method 1: check your microphone maker settings

Your turtle Beach mic might be disabled or not collection as the default device on her computer. Or the microphone volume is set to a really low worth so it can’t document your sound clearly. To examine these settings:

1) host down the Windows logo key and press the R key on your key-board at the exact same time to carry up the run dialog, then form “control” and also press Enter.


2) In regulate Panel, choose Large icons from the View by drop under menu.


3) Select Sound.


4) Select the Recording tab, then right click on any kind of empty location inside the an equipment list and also tick Show Disabled Devices.


5) Right click the Headset Microphone and click Enable.


6) appropriate click the again and select Set together Default Device.


7) Right click Headset Microphone and click Properties.


8) Click the Levels tab, then drag the volume slider towards the largest value.


9) Click OK, climate click OK.

Now that the microphone of her headset is permitted and set as the default device, and also you’ve turned up her microphone volume, shot it and see if the works. If that does, climate you’ve addressed the problem.

Method 2: upgrade your audio drivers

The mic on her Turtle coast headset won’t job-related if you’re using an untrue or outdated audio or headset driver. For this reason you should update the driver to check out if that fixes the issue.

You have the right to update your driver manually or automatically. The manual process is time consuming, technical and also risky, so we won’t cover it here. Nor perform we introduce it uneven you have actually excellent computer system knowledge.

Updating her driver automatically, on the various other hand, is an extremely easy. Merely install and also run Driver Easy, and it will immediately find every the gadgets on your pc that need new drivers, and install them for you. Here’s just how to use it.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will certainly scan her computer and also detect any kind of problem drivers.


3) Click the Update switch next to her sound maker or your headset to download the latest and correct driver for it.


You can additionally click the Update All switch at the bottom appropriate to instantly update all outdated or lacking drivers on your computer. (This requires the Pro version — if you don’t already have it, you’ll be triggered to upgrade once you click Update All.)

Once you’ve updated the driver for her Turtle beach headset, restart her computer. Then log in in again and also see if the microphone is working.

Method 3: Troubleshoot hardware issues

If your headset microphone is still no working, it’s most likely there are hardware concerns with your computer or your headset. In this case, there are a couple of things you need to do.

First, try connecting her headset come another port on her computer. This will resolve any problems you can be experiencing due to the port you’re using.

If changing the port doesn’t work-related for you, affix your headset to another computer and see if this fixes your microphone. If it does, then you should call the seller of your computer for advice.

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If nothing over helps you, the problems may be on your headset. Climate you should contact Turtle beach for support or have actually your headset serviced.